Enable OWA Assisted Mail Submission in the Zivver OWA add-in

With Zivver OWA Assisted Mail Submission (OWA-AMS), your mail server or secure email gateway (SEG) can process sent Zivver messages. To do this, you must enable OWA-AMS in the Zivver OWA add-in.

Note
First, implement OWA-AMS on your mail server or SEG. Otherwise, the server may send the Zivver message to the recipient as an unsecured email.

Procedure

You can enable OWA-AMS in the Zivver OWA add-in v5 or newer.

Please contact support@zivver.com to request enablement of OWA-AMS for your organization. You can choose one of the following options to enable the OWA-AMS feature:

  • Trial: Users will see a toggle at the bottom of the Zivver Outlook Web Access add-in side pane to turn OWA-AMS on or off.
    Tip
    It is advised to start the implementation of OWA-AMS in trial mode. This allows you to test the setup without disrupting the flow for all your users.
  • Live: OWA-AMS is active without any visual indication for the users. Every message sent with the Zivver OWA add-in will be sent through the OWA-AMS flow.