Your mail server may add (legal) disclaimers to outbound emails. Zivver excludes disclaimers from Smart Classification by default, so the content of the disclaimer is ignored when classifying emails for sensitive data. Zivver recognizes the disclaimer automatically. If a disclaimer or signature still triggers a business rule, follow the instructions below for Exchange Online, or add the HTML tag to your preferred disclaimer-adding software.

Follow the steps below to make sure your disclaimer is excluded from Smart Classification:

1. Contact the Zivver Support team to check that Zivver recognizes your disclaimer correctly, or to request exclusion of the disclaimer.
2. Go to the Exchange Admin Center.
3. Click on mail_outline Mail flow in the menu on the left.
4. Click on Rules.
5. Search for the rule that adds your disclaimer.
6. Click the name of the rule.
7. Click content_paste_go Edit rule conditions.
8. Scroll down to the Do the following * section.
9. Click on the edit icon next to the disclaimer text.
10. At the top of the existing text, add a new line with the following content:

<p style=" position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; "> --&nbsp;<br /><br /> </p>

This special tag tells the Zivver Gateway to ignore all text below it.

11. Click Save.
12. Click Save again.
13. Click Done.

Your disclaimer rule is now updated to start with a tag that tells the Zivver Gateway to ignore the rest of the disclaimer.