Error “Consult SAML spec” at login

Attempts to log in with Single Sign-On (SSO) result in the following error.

{“error”: “The IdP sent us the status code 'urn:oasis:names:tc:SAML:2.0:status:Responder'. The optional second-level status code was: Consult paragraph 3.2.2.2 of the [SAML spec](https://docs.oasis-open.org/security/saml/v2.0/saml-core-2.0-os.pdf) for more info.

Cause

The cause is unknown.

Solution

  1. Remove the Single Sign-On (SSO) configuration from both ADFS and Zivver.
  2. Reconfigure it from the start.
    Refer to the Zivver ADFS installation manual.