I am a Zivver admin
Configure and manage Zivver
Troubleshooting access permissions for functional accounts
Ensure Users Have Active Accounts
Only active Zivver user accounts can be assigned delegate access to functional accounts. If a user is missing from the delegate access list and does not have an active Zivver account, ensure that the account exists and is set to active.
For more information on troubleshooting missing or disabled accounts, see Why is a normal account not created or disabled by the Synctool?.