Zivver WebApp administrator manual

Introduction

This guide explains how to manage Zivver settings. You can find the room_preferences admin settings at the bottom left of your screen when logged into our WebApp. If the admin settings are missing from the bottom left of your screen, you are not an admin. Ask an admin within your organization to grant you admin rights.

This guide refers to specific pages for each topic. The information below follows the structure of the admin portal.

General

Configure your administrator experience

Organization account

Zivver support

User administration

Accounts

Single Sign-on

Trusted Networks

Insights

Dashboard

Audit log

Policies

Recipient verification

Verification methods

Business rules

Message revocation

Plugin settings

Recipient Experience

Email notifications

Conversation starters

Custom support channels

Domain settings

Domains

DNS settings

Integrations

SMTP credentials

Google Workspace settings

Other administrator products

Automated account provisioning