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FAQ

Answers to frequently asked questions about Zivver

FAQ

● Migrations and Zivver products
● What is Zivver?
● Enable troubleshooting in the new Outlook
● Add licences to your Zivver subscription
● Upgrade your Zivver subscription
● View or update your subscription details
● Cloud Sync - Frequently asked questions
● Merge guest accounts
● Access a functional account in the Zivver WebApp
● Activate the Zivver Add-in in OWA
● Add documents, signers and prepare signing
● Add recipient to conversation
● Add recipient verification details to send your email
● Adoption for users
● Browser is not supported
● Business rules in Zivver
● Change Preferred Language in Zivver
● Complete User Profile
● Configure a verification method to send a Zivver message
● Configure two-factor authentication (2FA)
● Create a connector in Exchange Online
● Create an account if you are part of an organization
● Delete contact persons
● Exclude disclaimer from Smart Classification
● Export user data via FTP
● Forward a Zivver-message in OWA
● Forward regular email securely through Zivver
● I received an update notification
● Log in to Outlook Web Access
● Log in with your workplace credentials
● Login reminder for shared mailbox
● Make Zivver visible in Outlook
● Manually add a Zivver account
● Maximum attachments to Zivver message
● Message Not Displayed Correctly - Login to view this Zivver message
● Message not displayed correctly – Your account is not activated in the plugin
● Opening a Zivver message in Outlook Web Access
● Password forgotten by user within the organization
● Personal settings
● Pin the Zivver Add-in Task Pane
● Recipient verification methods
● Recover account without 2FA
● Remove blocking content to send your email
● Replying to a Zivver message in OWA
● Reset your two-factor authentication (2FA)
● Revoke a sent message
● Revoke a Zivver message in Outlook Web Access
● Revoke Access to a Secure Zivver Message immediately
● Revoke Access to a Secure Zivver Message immediately
● Save and view the Proof of Delivery report (Office Plugin)
● Save sent Zivver messages to a folder
● Schedule a Revocation Period for a Secure Zivver Message
● Schedule a Revocation Period for a Secure Zivver Message
● Secure eSignatures Installation Manual
● Send a Zivver message in Outlook Web Access
● Send a Zivver message to a colleague
● Sending BCC messages with Zivver
● Set a personal access code for a contact in your address book
● Set up recipient verification with an organization access code
● Set up Zivver client settings
● Set Zivver password for admin account with SSO
● Setting up an SMS code for a recipient
● Sign with Zivver account
● Signing by guest without Zivver
● Switching to a colleague's mailbox in the WebApp
● TeamViewer Remote support
● Temporarily disable Office Plugin
● Use Zivver in a shared mailbox
● Using Labels
● View a Proof of Delivery report (WebApp)
● View a Proof of Delivery/Receipt report
● View a Proof of Receipt report (WebApp)
● View a read receipt
● View sent messages
● What are accounts that need to be adopted?
● Why am I receiving Zivver messages?
● Zivver quickstart guide