Introduction

Learn how to securely forward a regular email in Outlook using Zivver.

Securely forward a non-Zivver conversation

1. Open the email you want to forward.
2. Click arrow_forward Forward.
   A new message window opens. Secure mail is currently disabled.
3. Enter the recipient’s email address.
4. Enable secure mail by clicking the slider toggle_off in the gray Zivver toolbar.
   The Zivver toolbar turns green, indicating that secure mail is now enabled.
5. Click the Recipient verification person_shield icon.
   A new window appears.
6. Choose a verification method from the drop-down menu:
   • SMS to new number, Access code or Set up organization access code:
     Enter the recipient’s mobile number or an (organization) access code in the field on the right.
   • SMS to phonenumber:
     Use a saved mobile number from your personal or organization address book.
   • (Organization) Access code saved_code:
     Use a saved access code from your personal or organization address book.
   • Verification email:
     Use this option if you do not know the recipient’s mobile number and cannot agree on an access code in advance. For more details, refer to the Recipient verification methods.
7. Click OK to confirm.

Your email is now ready to be send securely.